WHAT WE OFFER
We are EFFICIENT.
- We respond to general inquiries, offers, quotation requests and shipment-specific concerns within 24 hours.
- We repack and consolidate goods within 24 hours of receipt.
- We use an online invoicing tool that enables instant payments. Our partnership with PayPal allows for a seamless, secure and swift process.
- We can have air-freight shipments delivered to your doorstep overseas in 3 business days. Our partnership with DHL grants us access to a wide range of export services.
We are RELIABLE.
- We do not open incoming orders without your consent.
- Goods for repacking and consolidation are segregated accordingly and stored safely in an air-conditioned, restricted room.
- We repack goods with additional layers of protection and consolidate them in durable boxes.
- We monitor each shipment in transit. We keep you in the loop with real-time updates.
- We maintain an open line of communication with you. We offer free email and phone consultation 6 days a week (MON-SAT, 7:00 PM to 4:00 AM USA Pacific time).
We are TRANSPARENT.
- We send each shipment overseas with complete export documentation.
- We do not surprise you with hidden fees. Our pricing is very straightforward.
- We treat you as our partner. We value your trust in us.